What is Six Sigma? Six Sigma Principles 2022: A Comprehensive Introduction

Six Sigma can be confusing if you are new to the concept. This post will help you to clarify any confusions that you might have about Six Sigma principles for beginners. This post will help to decide whether or not you should take a course to learn more about Six Sigma. There are three levels to Six Sigma Certification: Green Belt, Black Belt and Master Black Belt. Each level addresses the Six Sigma principles in a different way. For a green belt training, a Lean Six Sigma course is a good choice for beginners to Six Sigma. This course will give you an introduction into Six Sigma principles and will also certify you as a Green Belt Certified, which will open up many career options. It sounds pretty cool, doesn’t it? Let’s take a look at Six Sigma principles.
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What is Six Sigma?
Six Sigma is not a new way to manage an organization, but it is a different way. Six Sigma principles force change to happen systematically. Six Sigma was created to solve problems and reduce variation in production and manufacturing environments. Variation is when a process doesn’t produce the same result every single time. The Six Sigma principles do not refer to quality in the traditional sense. Conformance to internal requirements is traditionally a definition of quality. This has little to do the Six Sigma. Six Sigma is all about helping organizations make more money through improving customer value and efficiency. We will need to redefine quality in order to link the Six Sigma principles and quality. Quality is defined in Six Sigma principles as “the value added by an productive endeavor.”
How Six Sigma principles and the Six Sigma process work
The identification of customer needs is one of the Six Sigma principles. These needs usually fall under the categories: timely delivery, competitive pricing, zero-defect quality, and timely delivery. The customer’s needs are then internalized into Performance Metrics (E.g. Cycle Time, Defect Rate, etc.) The company sets its target performance levels and then strives to achieve them with the least variation.
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The basic principles of Six Sigma principles
Six Sigma principles are a disciplined process that ensures the development and delivery of near-perfect products and services. It is a statistical method that measures the process for reducing defects. The term “Sigma”, which is used to denote the distribution of any process around its average, is used. Statistics uses the symbol “s” to indicate standard deviation of population. Six Sigma principles are heavily based on statistics.
Six Sigma is a continuous improvement program.
Six Sigma is a continuous improvement program. Six Sigma is also known as a continuous improvement program. Six Sigma principles give businesses a structured approach to analyze how they are performing and how they can improve. Efficiency is all about productivity, while effectiveness is all in the quality of your work. These concepts are deeply rooted in Six Sigma principles.

Process-Centric View
A Six Sigma approach is built on a process-centric perspective. Let’s first define what “A Process” means before we get into detail. A process is a sequence of steps that are designed to produce a product, or service as specified by the customer. A process-centric approach simply means that you understand the way in which inputs are combined to create the final output. A product is both the result of a process.

What is Quality Function Deployment (QFD), and Why Should We Use It?

LEAN technique quality function deployment is more useful for Black Belt practitioners than for Six Sigma Green Belts. It is a powerful tool for designing products or processes according to customer needs. QFD stands for Quality Function Deployment. It is part of the Define phase in the DMAIC structure, as briefly explained in the Six Sigma online training. It is one of the many LEAN techniques that are covered in Six Sigma Green Belt training. Let’s talk quality function deployment!
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Definition of Quality Function Deployment
Once customer expectations have been gathered, techniques like quality function deployment can then be used to connect the customer’s voice directly to internal processes. QFD is not only an important planning tool, but it also serves as a quality tool. It allows customers to be heard during the service development process leading to market entry.
Although there is no one definition of quality function deployment, the following is a general concept:
“Quality Function Deployment” is a system that translates and plans the VoC into quality characteristics of products, services, and processes in order to achieve customer satisfaction.
QFD History
In 1972, Yoji Akao & Shigeru Mizuno used the tool to design an oil tanker at Japan’s Kobe shipyards. Quality control methods were used to fix problems during or after production. This design tool was introduced to the United States by Don Clausing, MIT, in the mid-1980s. The automotive industry is a classic example of product design. Clausing tells the story of an engineer who wanted to place the emergency brake of a sports car in the middle of the door and seat. Customers tested the new hand brake placement and found that women driving in skirts had difficulties. The Quality Function Deployment revealed potential dissatisfaction about the location of this feature and it was scrapped.

QFD has many benefits
Quality Function Deployment, a powerful tool for prioritizing, combines multiple types of matrices to create a house-like structure.
Quality Function Deployment (QFD) is a customer-driven process that plans products and services.
It all starts with the voice and needs of the customer.
Quality Function Deployment is documentation that supports the decision-making process.
QFD allows you to: Translate customer requirements into specific offering specifications
Prioritize the possible offering specifications and make tradeoff decisions based upon customer requirements and ranked competitive assessments.

The QFD technique is based upon the analysis of clients’ requirements. These are usually expressed in qualitative terms such as “easy to use”, safe, comfortable, or luxurious. To develop a service, it’s necessary to “translate” these fuzzy requirements into quantitative service design requirements. QFD makes this possible. QFD is also a method for designing a product or service that is based on customer requirements. It moves from customer specifications to product or service specifications. QFD involves all employees in the design and control activities. QFD also provides documentation to support the decision-making process
QFD House of Quality Matrices
QFD matrices, also known as “the house of Quality”, are visual representations of the results of the planning process. QFD matrices can show process priorities and competitive targets. They may also be very varied. Inte


Table of Contents
No matter how large or small the organization, it is becoming more difficult to combat cybersecurity threats than in years past. According to an Enterprise Strategy Group (ESG), 63% of organizations claim it is more difficult to fight cybersecurity threats than in the past. This is due to the ever-evolving threats and the growing volume of cybersecurity telemetry data. Also, it is becoming increasingly difficult to detect and respond to malicious activity.
Organizations will be able use managed detection and response providers to add an extra layer of cybersecurity protection. This solution focuses on detecting potential threats and containing them before they can cause massive network damage.
Managed Detection and Respond is a third-party service that protects an entire organization from threats, malware, and other malicious activity.
Service vendors provide their clients with dedicated IT experts who can monitor threats to make sure they are not exposed.
These were all possible 24/7 using the most up-to-date software and technologies. MDR solutions allow organizations to access a unique and combined expertise that is difficult to obtain in their own IT department. This allows their IT security team to intelligently focus their time and effort on core business operations, and other important tasks.
Managed detection and response has the best advantage of being able to protect networks 24/7 even if the experts aren’t physically present at your office. Its primary function is to remotely monitor and respond to any threats or malicious activity within your network.
This solution allows organizations address the large volume of alerts and prioritize which ones. A network can also use this service to determine which events are true threats and false alarms through both automated riles or human inspection.
Alerts will be more efficient and accurate in the future. MDR will also run critical processes to determine the type of risk your network is exposed to. This can help you take the right steps to defend your network and prevent any disruptions to your operations.
Experts can also support managed detection and response solutions. They can quickly identify and eliminate any weaknesses in your network and provide expert advice. They will also provide context to enable organizations to understand what happened, how it happened, and what the threats were. This information is essential for IT teams to develop a plan to enhance their cybersecurity response.
The cybersecurity landscape is constantly changing, and organizations must have the most advanced security solutions available. This is especially true for companies who are now using a work-from home setup.
MDR – MANAGED DELETION RESPONSEWhile remote work has many benefits, such as business continuity, it can also increase security concerns for IT departments. Endpoint detection and response (EDR), could be a great option for protecting organizations.
But there is no

What is LEAN Management? How can it be used to eliminate waste?

If you are interested in Six Sigma projects or quality management, Lean Six Sigma or Lean Management is for you. What is Lean Management? It was founded by Taiichi Ohno, a Toyota employee. It is also known by the Toyota Production System. Lean Management’s methodology derives from the Toyota Production System. Motorola developed the Six Sigma process. This was not developed by Toyota.
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It is closely linked to Six Sigma problem-solving processes, which is why you’ll often see Lean Six Sigma training. Six Sigma Green Belt Certification programs include Lean principles. A free Lean Six Sigma training is also available.
This is a principle-driven and tool-based philosophy that focuses upon eliminating waste so that all activities/steps can add value from the customer’s perspective. Six Sigma is designed to reduce variability and reduce waste.
Continuous waste elimination is the essence of Lean Thinking. In Japanese, the waste is called “Muda”, which also refers to non-value added activities and waste. There are eight types of waste:
Underutilized Talent

Lean Management is designed to reduce these wastes. Lean Management is a strategy for operating in a superior manner. The following illustration would show Lean Management.

Lean Management is about reducing cost, defects, lead times, inventory, space, waste, and other costs. This means that we must be relentless in reducing non-value-adding activities. This will allow us to increase productivity, customer satisfaction and profit, customer responsiveness, capacity and quality, cash flow, and on-time delivery. Learn more about Lean Project Management.
The Toolkit
Lean Management Toolkit provides practical tools and lean techniques to help Lean Management and other shop floor specialists deliver Lean Management decisions in their Lean Management driven business operations. This Lean Management Toolkit has been divided into 2 levels.

The first level in Lean Management focuses on exposing the waste. Five tools are required to expose the waste.
Make a mistake with proofing
Value Stream Mapping, (VSM).
Visual Management.

The second level of Lean Management focuses on reducing variability in order to control the process. It uses four tools to reduce variability.
Standardized Work
Introduction to Continuous Flow
Introduction to Pull Production

As the organization matures, the amount of waste will decrease. The second level is about reducing variability and controlling the process, after minimizing waste and reaching a mature organization level.
Five Principles of Lean Management
Five fundamental principles are the basis of Lean Management. We will now go over each principle individually.
The first principle is to Identify Customers and Specify Value or to define value from the perspective of the end customer, by product family. It is important to realize that only a fraction of the time and effort spent in an organization adds value to the end customer. All non-value activities, or waste, can be identified and targeted for elimination by clearly defining the value of a product or service from the customer’s point of view.
The second principle is Identifying the Value Stream and Mapping it. This step involves identifying and mapping the value stream for each product. It also eliminates any steps that don’t create value. The entire sequence of activities that are involved in delivering the product/service together is called the value stream. This is the entire process from beginning to end.

What is ITIL framework? Why is ITIL framework so popular?

What is ITIL framework? ITIL framework is the talk of town. What are the benefits? Let’s take a look at the ITIL framework for a better understanding.
ITIL Framework:
The 5W1H is a technique that can help you understand a topic in its entirety. This technique allows you to understand a topic in its entirety. What is this technique? You will have a complete understanding of the topic if you answer the question of What? Why? Where? When? Who and How? Let’s apply this technique to the ITIL framework.
What is ITIL framework? ITIL definition
Before we get into the ITIL framework, let’s first define ITIL. ITIL stands for Information Technology Infrastructure Library. What is the relationship between ITIL and a framework? ITIL is not a library, but it is called a library because of its origin. ITIL Framework is a framework that provides structure to ITIL. It allows for the management of Information Technology services. Let’s look at the relationship between the library and the framework to understand how it came about.
What version of ITIL is currently in use?
Let’s look at the ITIL framework version and the versions that were released before it.

ITIL V3 Foundation, which was upgraded in 2011, is the current version. It is also known as ITIL 2011 and ITIL V3 2011. The current upgrade was made possible by the Improvisation of ITIL V3 foundation.
What does ITIL Framework do?
The question of “How” can be approached from many angles when it comes to ITIL framework. One aspect is “How did ITIL framework come about?” Another perspective is “How does ITIL framework help?”
Origin of ITIL framework
The origins of ITIL Library and ITIL Framework can be traced back as far as the 1980s. A set of books was created over three decades ago to guide IT Service Management. This framework was created to provide a structured approach for managing IT Services across industries.
What does ITIL Framework do?
We will discuss this more in the future, but at a high-level, ITIL Framework eliminates confusion in practices and gives consistency, increases productivity, and reduces costs. IT Services would be managed in accordance with the ITIL Framework’s principles, processes, and procedures across all industries and countries.
Why the ITIL Framework?
Information Technology was a relatively new technology that enabled business processes more than 30 years ago. Each company was unique in how it delivered IT services. There was no consistency or predictability among the service providers. What can you expect from this? Confusion, rework and loss of time and/or money are all possible. In the 1980s, the UK Government decided uniformity was essential and a framework was to be established for all IT services. ITIL Framework provides a consistent and consistent method to identify, plan for, deliver, and maintain IT services that add value to a business.
Where is ITIL Framework used
Is ITIL Framework only for Government? Or is it applicable to a specific industry such as Manufacturing, Banking, Healthcare? No! This framework can be used across industries, wherever Information Technology Services are being used to benefit and enhance the business. ITIL Framework supports IT Service Management in all its forms. ITIL Framework is a collection of best practices that will help you manage IT services more efficiently.
What is the ITIL Framework?
Is there a specific stage at which ITIL Framework should be used? Are there prerequisites or a minimum level of maturity required for organizations to implement the ITIL Framework? It can be implemented at any point. Implementing the ITIL Framework is best when your company has established processes for delivering IT services.
Who uses the ITIL Framework
ITIL Framework can be adopted by any organization, regardless of industry. It is best for medium-sized to large companies. Even though small businesses can benefit, it is better to pick and choose which organizations will be most benefited.

Project Closure Phase: 8 Steps to Closing Process Group

Projects are a temporary undertaking, so they have a beginning as well as an end. The ‘project management groups’ are the phases of a project’s life cycle. Each process group has a specific objective. But what is the purpose of project closure? Is the project finished when the work is done and the result handed out? No. You should detail everything during the final phase of the project’s life cycle, which is the project closing, in order to determine if the project went according to plan and if the customer was satisfied with the result.
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This article will outline the key steps to a successful closing phase. Learn more about project management with our online PMP or CAPM training.
What is the objective?
Project closure activities include recording project documents, archiving organizational process assets, making final payment, releasing resources, and completing the project. Each project is an opportunity to learn from the mistakes and successes of others. Even after a project is completed, the documentation of the project will be useful for future projects.
You should consider closing process group activities to ensure a successful project closure. Let’s take a look at them one-by-one.
What are the 8 steps?

Step 1: Confirm that work has been completed according to the requirements
All deliverables must be completed and handed to the customer by the time the project is finished. For the finished work, you must also accept the customer’s formal acceptance.
Step 2: Complete the procurement closing
You should make any payments to suppliers or partners that are due to be paid as the project is ending. You have also completed the procurement steps.
Step 3: Accept formal approval of the project
The customer is required to accept the project and deliverables in writing. Usually, the customer presents a written statement, such as an email or signed off document. This document states that the project is complete and that they accept the project’s outputs.

Step 4: Final performance reporting
The project’s final performance is calculated and recorded. These include the cost performance, schedule performance and quality performance. This could be, for example, whether the project was completed within budget or if it was not, how much the project cost over the budget?
Step #5: Indexing and Archiving Records
Finalized documents are collected. All documents related to the project, including the final project management plans, are archived in company records.
Project Closure Step #6: Update lessons learned
All stakeholders are able to contribute their lessons learned. The company’s organizational process assets contain the lessons learned documentation.

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The project is complete when the product is handed over to the customer. You may need to provide documentation or assistance for the handover.
Step #8: Let go of the resources
Once the project has been completed successfully, all assigned project resources are closed. Lessons learned inputs are taken from the project resources and these resources are then released.
As you can see, project closure is just as important as any other phase.

Project Closing Phase: Do you know the 8 Steps to Closing a Project.

The project team’s efforts throughout the entire project life cycle don’t stop after the project execution group. As mentioned in PMP certification training, there is a phase called project closing. This is when the actual work of a project is completed. Is it possible to close the project and not get acceptance from the customer? No! This is one of 8 steps to project closing.
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This article will cover every step of project closing. We will also explain the reasons for the project closing phase being initiated.
Let’s start by explaining the purpose of the project closing process. The PMP course provides more information on the different project management groups.
What is the purpose of Project Closing
Project closure processes ensure that the project is completed successfully. Project closure is the process of closing the project after the project deliverables have been delivered and accepted by the customer.
What happens during the Project Closing Phase
There are 8 main steps to be followed during the project closing phase:

In the project closing group, the project is complete. During the project closing phase, deliverables must be completed, payments to suppliers need to made, and requirements checked to ensure they have all been met. are done. These are the criteria for project completion and project closure.
Includes administrative activities. Includes communication with other parties, documentation, and written approvals. For example, the customer sign-off is obtained, payments to the suppliers are made, etc.
The final product has been delivered. All deliverables may have been completed during the project execution phase. The customer must accept the final product when the project is over.
Report the final project performance of all resources. The performance of employees in the organization is the main determinant of employee salary increases. The project team’s performance must be reported upon its completion and closing. When determining salary increases, promotion, or other matters, it is important to consider the overall performance of project resources.
Throughout the project, lessons learned are gathered. The project’s closing phase will produce the latest version of Lessons Learned. After collecting inputs and finalizing the lessons learnt, the final document is archived in company’s organizational process assets.
Celebration! Celebrate and celebrate success. The project team should be recognized and rewarded for completing the project successfully. This will motivate all employees and encourage them to achieve future success.
Acceptance and formal sign-off are required. The final step in the project closing phase is to get the customer’s formal approval and acceptance. Projects are initiated based upon a customer request and business need. If the customer doesn’t accept the final outputs or product, the project cannot be closed.
After receiving final approval and all administrative work has been completed, the project is officially closed. After receiving the final sign-off from the customer, the company will follow the procedures and complete paperwork to close the project.

When does the project closing phase start?
Which cases can you start project closing processes There are three main reasons project closing can be initiated:

The first is the completion of a project phase. If there are multiple phases to a large project, the project closing processes will be triggered.
The second is project completion.
The third is

Project Charter: Do You Know How to Create the ID Card for the Project?

Six processes are used in project integration management, which is one of the most important areas in project management. The first is the “develop project charter process”, which, as its name suggests, aims to produce a project charter. It contains high-level project information. As explained in online courses on project management, the first step in project integration management is to create a project charter.
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A charter is required in order to officially authorize a project. It can be used as the corporate identity for the project within an organization.
Watch our video “What is Project Charter? – Benefits from the Project Charter?”

Additional information can be found in the CAPM certification training.
What happens when the Project Charter is created?

The project charter authorizes a project within an organization and gives authority to the Project Manager. Once a project is initiated, the project sponsor is responsible for its creation. A project manager is assigned as soon as possible. Once the project is approved by the organization, it is authorized and the project manager has the authority to coordinate and manage the activities.
The Project Charter is the final product of this process. The main purpose of the Develop Project Charter process is to gather relevant information about the project and produce the charter.
A Real Life Example for a Project Charter
Our sample project will be the Golden Gate Bridge Construction Project. Let’s now see what should be included.
Project Charter: Title and Description
The Project Title and Description should be the first thing to appear. The description and project title should provide a brief overview of the project. This project’s title is Golden Gate Bridge.
The following can be used as a description: “The population in San Francisco is growing and the transportation requirements between the two sides of San Francisco are increasing in proportion. The increasing need for transportation between the two sides of the city has meant that sea transport is no longer sufficient. This project will make it easier to transport vehicles between the two sides of the city.
Project Charter: The project manager and his authority
John Winer was appointed project manager for the Golden Gate Bridge project. John Winer will serve as the project manager for this project. He has the power to set the budget, select team members, and approve/reject changes to the project. The project manager may have multiple responsibilities. This section should only contain high-level information about the project manager’s capabilities with his initiative.
Project Charter: Business Case
The project charter explains the reason for initiating the project. The business case describes the reasons for the project and the circumstances that led to the project being initiated.
The Golden Gate Bridge project, for example, is designed to solve the transportation problems in San Francisco between two sides. The bridge will allow for 80% of vehicle transportation to be made over it after the project is completed. This will solve the transportation problem. This is a business case. However, there could be other reasons for initiating the project. The project charter must also include business cases.
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The planning phase of a project determines the resource requirements.

Project Baseline: How to Measure Project Performance

A project baseline is a snapshot of a project taken at a specific time. A project baseline can be taken after the project planning process has ended, or later. The baseline measures how far actual results differ from the plans. These plans are then compared to the baseline project. If a change request is made, it can have an impact on the schedule, cost, and other details. the plans are changed and a new baseline is established. As explained in the PMP training course, there are many types of baselines in a project.
What is the Performance Measurement Baseline?
The performance measurement baseline is composed of three different baselines, as shown in the figure below.

Scope Baseline is the first and includes:
The scope of the project includes the work required and the work to be done.
The Work Breakdown Structure shows the hierarchy between the activities, components and work packages that will be used to complete the overall project work. Consider the example of the airplane manufacturing project. Audio system, multimedia systems etc. These are all part of the entertainment system, which is a work package. Other systems such as avionics systems and communication system work packages all make up the complete airplane manufacturing project.
WBS dictionary gives detailed information about all items in the WBS.

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The agreed upon schedule baseline is the project’s schedule. The schedule baseline contains the start and end dates for each activity. The schedule baseline provides milestones and can also be used to determine the duration and completion dates of the project.
Cost Baseline: This provides a time-phased cost budget. It details the amount of money that will need to be spent during the project, along with the dates when payments will occur and the amount that will have to be paid. The company arranges funding for the project based on this baseline.
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What are the Duties of a Project Manager with the Baseline
When work is being done, the project manager must examine deviations from the baseline. After the planning process is complete, all stakeholders agree on the plan and everyone expects that the actual results will be exactly as planned. The project manager’s role is to ensure that there are no deviations from the cost, schedule, or scope baselines during project execution. Corrective and preventive actions should be taken if there are any risks that could lead to project delays or exceed the budget.
What are the changes that should be made to the Project Baseline?
Although the baseline can be altered, it shouldn’t be too difficult. Each baseline is used to check how close you are to your goals. A baseline that changes too often can lead to deviations from the original planning. In the real world, a project baseline can only be changed if it is approved or with the acknowledgement of the project sponsor.

Changes to the baseline may be requested in writing during Executing Process Group, or project monitoring and controlling process group. Once the stakeholders have agreed to tie the baselines, it is impossible to make updates to them. A baseline is the reference point for project performance. A baseline will be the reference point for project performance. Any changes to this reference point can lead to misleading performance measurements. A baseline is updated by a request from the government.

Process Mapping Techniques and Other Important Tips

Lean Six Sigma Green Belt training covers many Six Sigma tools. Process Mapping is an important part of the Six Sigma Define phase. Six Sigma courses that cover process mapping are free and will be covering it soon. Let’s begin at the beginning by asking the most important question. Let’s now move on to Process Mapping Techniques.
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What is Process Mapping Six Sigma?
Process mapping and flowcharting are not new topics. LEAN Six Sigma uses process mapping as one of its key quality and process improvement tools. A workflow diagram is used to help you understand a process or series.
The following are reasons why process mapping has gained more importance in recent years:
The complexity of processes
The ability to visualize and capture knowledge is a fundamental part of the job.

A flow chart or process map is a visual representation that illustrates a process.
Which activities are completed by whom and in what order?
Hand-offs between departments and individuals
Swaim lanes: Internal and exterior operational boundaries

You can create process mapping both informally or formally.
The informal approach is the best way to get started and secure buy-in.
The formal method ensures accuracy and rigor

A well-executed process map provides a process roadmap that:
Communicates process-related information, ideas, and data in a visual format.
Identifies ideal or actual paths, revealing problem areas and potential solutions
A process is broken down into steps using consistent, easy-to-understand symbols

Process mapping can be done in a structured way
This is the truth. Process mapping is usually viewed as a process that involves drawing boxes and arrows, then filling them with text. This results in process maps that are too long and difficult to read. These process maps are difficult to modify. To make process maps easier to understand and use, you can apply some ground rules.
Using flowcharts
Let’s now take a look at process mapping techniques. The first method is called flowcharts. First, it is important to understand the fundamental differences between flowcharts and process maps. The act of creating a flowchart from process mapping is called process mapping. A flowchart is simply a flowchart. The flowchart can also be called Process Flow Diagram, Functional diagram, and others. A process map shows the sequential order of each step of a process. A process can be described in any way: it can be a manufacturing, non-manufacturing, or administrative or service process. The basic principle is that any process that can easily be mapped or charted can be improved. The first step in an improvement project is process mapping!
There are four types of flowcharts
Document Flowchart. A document flowchart tracks the movement of a document through a system, such as interoffice mail, payroll information and internal memos. The chart is divided by vertical lines. Each column represents an employee, section, department, or unit within a company. The flowchart illustrates how a document moves from one part to the next. Document flowcharts are usually very simple and show only the route that the document takes from one location to another.
Data flowchart: A data flowchart shows how data move through a system. Symbols represent the operations involved in data flow and the storage, input, and output materials required to keep it going. This is a great way to track where data originated and ends. Data flowcharts focus more on the movement of data than how it is processed.

System F